Organizations have come to rely on electronic messaging and collaboration
systems for managing communication that increases employee productivity.
Messaging systems today go far beyond email. They include the attachment of rich
file formats such as video, instant chats, and the use of enterprise-wide directories.
Collaboration systems allow employees to work as a team through the sharing
of documents and information, and in having real-time electronic
Automated systems, such as expense reporting and resource scheduling, save time
and cut costs by automating the approval and routing process.
CTB Consulting has implemented messaging and collaboration systems in
mid-size and enterprise-size organizations.
The important aspects of these systems are -